Privacy Policy
Effective Date: September 9, 2026
At Streamworks Audio, we respect your privacy and are committed to collecting and using only the information necessary to operate our website, process orders, deliver our products and services, and communicate with you when you have chosen to receive communications from us.
We do not sell or rent your personal information, and we do not use your information for advertising or behavioral tracking.
1. Information We Collect
Depending on how you use our website, we may collect the following information:
Name and Email Address
When you create an account, place an order, or subscribe to our newsletter, we may collect your name and email address.
Payment Information
When you make a purchase, payment information is processed by our payment providers, Stripe and PayPal. Streamworks Audio does not store your complete credit card or other payment-card details on our servers.
Purchase and Order Information
When you purchase a product, we collect information associated with your order, such as the products purchased, purchase date, order amount, and account information.
Technical Information
Our website and hosting infrastructure may automatically record certain technical information when you visit or use the site. This may include your IP address, browser type, operating system, device information, referring URL, and other information necessary for website operation, security, fraud prevention, troubleshooting, and internal analytics.
Newsletter Information
If you subscribe to our newsletter, we store your name and email address and information related to your subscription and email communications.
Newsletter subscriber information is managed through our website and email service provider.
You can unsubscribe from our newsletter at any time using the unsubscribe link included in our emails.
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill purchases
- Provide access to purchased digital products
- Manage your Streamworks Audio account
- Send transactional emails related to your account or purchases
- Send our newsletter when you have subscribed to receive it
- Maintain and improve our website
- Monitor website usage through internal analytics
- Protect our website against fraud, abuse, and security threats
- Troubleshoot technical problems
- Comply with applicable legal obligations
We do not use personal information for targeted advertising, behavioral advertising, or retargeting.
3. Newsletter
If you voluntarily subscribe to the Streamworks Audio newsletter, we use the email address and name you provide to send newsletters and other communications related to Streamworks Audio.
Newsletter subscriber information is stored and managed through our website.
Every newsletter includes an unsubscribe option. You may unsubscribe at any time.
4. Payments
Payments for Streamworks Audio products are processed by Stripe and PayPal.
When you make a payment, the applicable payment provider may collect and process payment information according to its own privacy policy.
Streamworks Audio does not store complete credit card numbers or other complete payment-card information on its own servers.
5. Cookies and Analytics
Our website may use cookies or similar technologies that are necessary for the operation, security, and functionality of the website.
We also use Independent Analytics to understand how visitors use our website and to measure website traffic and performance.
Analytics information is used solely for our internal purposes. We do not use Independent Analytics to send visitor information to advertising platforms, and we do not use it for targeted advertising or behavioral tracking.
We do not use the Meta Pixel, Meta Conversions API, advertising cookies, retargeting technologies, or similar advertising-tracking systems.
6. Third-Party Services
We use certain external services to operate Streamworks Audio and provide our products and communications. These include:
- Stripe and PayPal for payment processing
- Our email service provider for delivering newsletter email
These providers may process information necessary to provide their respective services and are subject to their own privacy policies and terms.
7. Legal Basis for Processing
Where applicable, we process personal information on the following legal bases:
- Contract: When processing is necessary to complete a purchase, provide access to products, or manage your account.
- Consent: When you voluntarily subscribe to our newsletter.
- Legitimate interests: When processing is necessary for website security, fraud prevention, technical operation, and internal website analytics.
- Legal obligations: When processing is required to comply with applicable laws or regulations.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, operate our website, fulfill legal obligations, resolve disputes, and enforce our agreements.
Newsletter information is retained until you unsubscribe or we otherwise determine that it is no longer necessary.
9. International Data Transfers
Some of the service providers we use, including Stripe, PayPal, and our email service provider, may process information in countries other than the country in which you reside.
Where required, we take appropriate steps to ensure that personal information is handled in accordance with applicable privacy laws.
10. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of certain processing
- Object to certain processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal information where applicable
To exercise applicable privacy rights, contact us using the information below.
11. Security
We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
12. Children’s Privacy
Streamworks Audio is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements.
When we make changes, we will update the effective date at the top of this page.
14. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us at:
Streamworks Audio