Privacy Policy

Effective Date: August 17, 2026

At Streamworks Audio, we respect your privacy and are committed to collecting only the information necessary to At Streamworks Audio, we respect your privacy and are committed to collecting only the information necessary to provide our products and services. This Privacy Policy explains what information we collect, why we collect it, and how we protect it.

1. Information We Collect

When you interact with our site, we may collect the following personal information:

Name and Email Address: For example, when you sign up for our newsletter, create an account, or purchase a product.

Payment Information: Payments are processed securely through Stripe or PayPal, depending on the payment method you choose. We never store your full payment card details on our servers.

Purchase History and Order Data: Details about your orders and the digital products you’ve acquired.

IP Address and Browser/Device Data: Our server automatically records technical information such as your IP address, browser type, operating system, and device information. We use this information for website security, fraud prevention, essential website functionality, troubleshooting, and internal analytics.

Advertising and Event Data: If you give consent to advertising cookies through our cookie consent banner, we may collect information about your interactions with our website and share certain information with Meta for advertising measurement and related purposes. This may include information such as pages viewed, products viewed, interactions with product preview videos, checkout activity, purchases, IP address, browser/device information, and certain advertising identifiers such as Meta’s _fbp and _fbc cookies, where available.

We do not collect or send payment card numbers to Meta.

2. How We Use Your Information

We use your information to:

  • Process transactions and deliver your digital products.
  • Send order confirmations and product access emails.
  • Provide customer support.
  • Send marketing communications (only if you’ve explicitly opted in).
  • Operate and improve our website, including for internal analytics and to prevent abuse.
  • Measure the effectiveness of our advertising and understand interactions with our products and website, where you have given advertising consent.
  • Comply with legal obligations.

Where you have provided advertising consent, we may use Meta’s advertising tools to measure advertising effectiveness and provide Meta with information about certain website events. These tools are not enabled for advertising purposes when advertising consent has been declined.

We do not sell or rent your personal data to third parties.

3. Email Marketing and Newsletters

If you subscribe to our mailing list, we’ll send you occasional product updates, special offers, or educational content. You can easily unsubscribe at any time using the link found at the bottom of any email we send.

4. Payment Processing

All payments are securely processed through Stripe or PayPal, depending on the payment method you choose. These payment providers collect and process your payment information in accordance with their own privacy policies. We do not store your full payment card details on our servers.

5. Cookies, Advertising, and Third-Party Services

We use essential cookies that are necessary for our website to function properly. These cookies support features such as maintaining your login session and securely processing purchases.

We also use CookieYes, a consent management service, to allow visitors to control their preferences regarding non-essential cookies and tracking technologies. CookieYes allows you to accept, reject, or change your preferences for different categories of cookies, including advertising cookies. You can withdraw or change your consent at any time through the cookie consent controls. CookieYes describes its consent system as supporting granular consent and the withdrawal of consent after it has been given.

Meta Pixel and Conversions API

If you give consent to the advertising category through CookieYes, Streamworks Audio uses Meta’s advertising tools, including the Meta Pixel and Meta Conversions API (CAPI).

The Meta Pixel operates in your web browser and may collect information about your interactions with our website. Depending on your activity, the events we send through the Meta Pixel include:

  • PageView — when a page is viewed.
  • ViewContent — when a product page is viewed.
  • PreviewVideo50 — when at least 50% of a product preview video has been watched.

We also use Meta Conversions API to send certain events from our server. These include:

  • InitiateCheckout — when a checkout is initiated.
  • Purchase — when a purchase is completed.

Information associated with these events may include technical information such as your IP address, browser or device information, event information, product information, and Meta advertising identifiers such as _fbp and _fbc, where available.

Meta may use this information for purposes including measuring advertising effectiveness, understanding interactions with our website, and providing or improving its advertising services.

The Meta Pixel and related advertising functionality are controlled by your advertising consent. If you decline advertising consent, or subsequently withdraw it, we do not use the Meta Pixel to send advertising events.

For more information about how Meta processes information through its products and advertising technologies, please refer to Meta’s applicable privacy and data policies.

Other Third-Party Services

Our website loads certain JavaScript libraries and other technical resources from trusted third-party providers, including JSDelivr and PayPal. When these resources are requested by your browser, those providers may receive technical information such as your IP address, browser type, and the time of the request. Please refer to their respective privacy policies for more information about how they handle your data.

We also use Independent Analytics for internal website analytics. This analytics data is used to understand website traffic and usage and is not used to provide Meta or other third-party advertising platforms with advertising events.

6. Legal Basis for Processing (For EU Visitors)

If you are visiting from the European Union, we process your personal data based on one or more of the following legal grounds:

Your Consent: Where required by applicable law, we rely on your consent before using non-essential cookies or similar technologies, including advertising technologies such as the Meta Pixel. You may withdraw or change your consent at any time.

To Perform a Contract: For example, to fulfill your order and deliver products you’ve purchased.

To Comply with Legal Obligations: Such as maintaining records for tax or accounting regulations.

For Legitimate Interests: Including improving our services, ensuring website security, preventing fraud, and conducting general website analytics that do not rely on advertising identifiers.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax or accounting regulations).

8. International Data Transfers

As our operations are global and we use service providers such as Stripe, PayPal, Meta, CookieYes, and other service providers, your personal information may be transferred to, and processed in, countries outside of your own, including the United States.

We ensure that such transfers comply with applicable data protection laws, for example, by relying on appropriate safeguards where required or by using service providers that maintain suitable data protection measures.

9. Your Rights

Depending on your location and applicable laws, you may have specific rights regarding your personal data, including those under the General Data Protection Regulation (GDPR) for EU visitors and the California Consumer Privacy Act (CCPA) for California residents. These rights may include:

  • Accessing or requesting a copy of your data.
  • Requesting the correction or deletion of your data.
  • Withdrawing your consent where consent was the basis for processing.
  • Objecting to the processing of your data.
  • Requesting information about how your personal information is shared with third parties.

To make a request, please contact us using the details below. We will respond to your request in accordance with applicable law.

10. Data Security

We implement reasonable administrative, technical, and physical measures to protect your data from unauthorized access, disclosure, or destruction. This includes the use of SSL (Secure Sockets Layer) encryption on all pages of our website to secure data transmission.

11. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your data rights, please contact us at:

Email: support@streamworksaudio.com